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Saturday 7 February 2015

Exploring Leadership - Is there a Goldilock's principle for leadership?

Exploring Leadership - Is there a Goldilock's principle / theory in business in how we manage and lead people?


"Too much, too little or just right"


This blog is exploring issues of leadership and management traits. It uncovers understanding on how much control and how much to avoid control in dealing with employees. 

Is there a Goldilocks principle / theory for managing and leading organizations? 

Can too much of control be really good? How do we know or quantify how much control or how much to let go off? How much of leadership trait or how much management trait should be implemented?


Let us look at the difference between Leadership and Management.

Management Traits                                                                     Leadership Traits
- Detail Orientated                                                                          - Big Picture
- Tactical                                                                                       - Strategic
- Goals, Project, Task                                                                    - Vision, Strategy, Execution
- Efficiency                                                                                    - Effectiveness
- Follow vision                                                                               - Forge Vision
- Left brain / linear thinking                                                             - Right brain / Lateral thinking
- Process results                                                                           - Progress
- People are the means                                                                  - People are the reasons
- Task more important than people                                               - People more important than task
- External frame of reference                                                          - Internal frame of reference
- Sensing - seek external data                                                       - Intuitive- seek internal guidance
- level headed, Realistic, Practical                                                  -Visionary, Dreamer, Romantic
- Golden eggs : Productivity, Production                                          - Goose : Production Capacity
- Tunnel vision                                                                               - Panoramic vision

In http://www.skillsyouneed.com/lead/leader-vs-manager.html have the skills that are needed in each of them.
                          A Manager                                                                  A Leader
                Administers                                                                   Innovates
                Maintains                                                                      Develops
                Focus on system and structures                                     Focus on people and emotions
                Controls systems and People                                         Inspires People
                Accepts the way things are                                            Challenges the way things are
                Has a short range view                                                   Has a long range perspectives
                Manages tasks                                                             Leads People
                                                                  


Can leadership attributes be thought or transferred or there need to be an environment to have both attributes of leadership and management?





"The common sense conclusion of this book is that leadership potential can be developed, but it does have to be there in the first place." ~ Adair  http://www.stellarleadership.com/docs/new_articles/Can%20Leadership%20be%20Learned%20(Stellar).pdf

'Goldilocks on Management' by Mayer, she quotes a 1996 article by Farkes & Wetlaufer noting that five distinct approaches to management that usually result from the educational process. They are :-
1. Strategy approach
2. Change approach
3. Human Asset approach
4. Box approach
5. Expertise approach.



Abraham Zalenik wrote that the difference between managers and leaders lies in the conception they hold, deep in their psyches of chaos and order. Managers embrace process, seek stability and control. Instinctively try to resolve problems quickly - many a times fully understanding a problem's significance.

Leaders, in contrast, tolerate chaos and lack of structures and are willing to delay closure in order to understand the issues more fully. He argues that business leaders have much more in common with artist, scientist and other creative thinkers than they do with managers.

Organizations need both managers and leaders to succeed
BUT developing both requires a reduced focus on logic and strategic exercises in favour of an environment where creativity and imagination are permitted to flourish.






In the article or journal, Consulting Psychology Journal Practice and Research 2011, Vol. 63 No 2, 89-109,
STRENGTHS, STRENGTHS OVERUSED AND LOPSIDED LEADERSHIP, By Robert B Kaiser and Darren V Overfield, reflected that it would be almost impossible to have management attributes and leadership attributes in a balance. Their argument is that when an individual learns more of their weakness they tend to do more of their weakness and as a result it may constitute to a overused strength or a lopsided leadership. See http://insightu.net/content/pdf/strengths.pdf  

Is there a goldilocks principle's theory in managing and leading businesses?

The answer is, there is a way to have a balance.

The "I/WE" must not be the focus the focus point.
What it means is that we must not be the focus does not mean that you or your team are not important, it means what your expectations, your wants, your demands which may also be your ego must not be the focus.

The focus must be the task at hand and the objective is to lead people and manage process.


How do we lead people and manage process.There are no specifics but two important things must be present in achieving a balance of leadership and management.


1. Learning Environment / Organization culture




and

2. Employee Engagement



The organization must be able to have a learning culture. The problem with many people in Asia is that the two words coincides with trial and error. That is the wrong perception or concept of having a learning culture or learning organization.

A learning organization is an environment which is able to be open and have information flow to groups and individuals and departments to carry out a certain project or task. Information is shared among employers and employees and discussions even debates arises to get the best way of work to be done. More can be read from Peter Senge and other articles


.

Employee engagement will then be easily accepted in the organization. 5 levers of employee engagement by Michael Cardus is the one I prefer best. It also can have MBO, Management By Objective in a way with mentorship while managing and leading  projects.
http://www.create-learning.com/docs/The5LeversofEmployeeEngagement.pdf 



5 levers of Employee Engagement
5 lever of Employment Engagement is a little different from the 5 level of hierarchy. Although there are similarities its the way the engagement is reflected as a equation.
1. Management + Leadership = Competent Manager
2. Proper time + Quality + Quantity + Requirements = Contextual Goals
3. MBO + Mentoring = Objective Matrices
4. Tools + Materials + Consultations + Training + Staff etc = Resources
5. Competent Management + Contextual Goals + Objective matrices + Resources = Autonomy

The Learning Organization, The Employee Engagement and The TECHNOLOGY



Technology have made it possible for managers to be leaders and vice versa. There are emails that can sort and send information to everyone within a split second for a individual team member to have information. There are SMS and even Whatsup group that can make communications broadcasting to every team member. It allows everyone to know and understand the requirements and responsibilities of each individuals that makes the team well informed.

Managers will now need to understand and lead the members in accordance. Informations are shared among all to accomplish task and project works to be completed successfully. As the work force becomes more well educated and more skillful so are individual attitudes to change and work processors change in accordance.  


References
http://www.sefip.gov.uk/pdf/marketplace/Developing_a_true_organisational_learning_culture.pdf 

https://porthills.wikispaces.com/file/view/Peter+senge-learning+organization.pdf

http://www.ntu.edu.sg/home/adjoseph/Webpages/Publications/aom10.pdf

http://insightu.net/content/pdf/strengths.pdf

http://www.advancedpeoplestrategies.co.uk/files/_StopOverdoingStrengthsHBR2009.pdf